Be Our Client


SADeaf serves the Deaf and Hard-of-hearing community in Singapore, regardless of their auditory status or mode of communication. All persons with hearing loss are eligible to be our client – simply register with us! Registration is free. Clients will be issued a Communication Access Card (CAC) which entitles them to certain benefits. 

How to register as a client?

You must be either a Singapore Citizen or a Permanent Resident. Kindly fill up the SADeaf Client Registration, Update & Card Replacement Form, attach the supporting documents and email it to us at

The supporting documents required are: 

  • Passport photo
  • Photocopy of NRIC (front & back) / Birth Certificate
  • Audiogram/ Doctor’s Memo to certify hearing loss*

*note that it is preferred that the Audiogram / Doctor’s Memo is within 1 year from the date of registration.

Alternatively, you can fill up our Google Form of the SADeaf Client Registration, Update & Card Replacement Form to register. Kindly take note that the Google Form requires applicants to access with a valid Google email account.


  • Free information and referrals, counselling, financial assistance and job-related services
  • Free annual hearing test
  • Participation in SADeaf events and activities at discounted rates or for free, if applicable
  • Free admission to Singapore Zoo, Jurong Bird Park, Night Safari and River Safari
  • Eligible to apply for Persons with Disabilities Concession Card (PWDCC) for discounted fares on public buses and trains

Subsidised rates on interpreting and notetaking services

Other Benefits

Free admission to Gardens by the Bay’s two conservatories

Enjoy free admission to Gardens by the Bay’s two conservatories – Flower Dome and Cloud Forest! This applies to SADeaf clients who have the SG-Enable issued Concession card for persons with disabilities. (If you are a SADeaf client and do not have this card, please email our Social Work Associate to find out how to obtain it.)

Up to two accompanying caregivers or minders will enjoy a 50% discount on admission.

Persons with Disabilities Concession Card

Launched in July 2014, this concession card is for persons with disabilities that offers concessionary rates for travel on public transport. Find out more at SG Enable page.

Special Education Needs (SEN) Fund

Find out more about the SEN Fund here. You can approach your school’s Disability Support Office (DSO) on campus or contact our ISS department via email.

Free Admission to WRS Parks!

Registered SADeaf clients with a Hearing Help Card can enjoy free entry to the following Wildlife Reserves Singapore (WRS) parks – Jurong Bird Park, Night Safari, River Safari and Singapore Zoo! Complimentary admission to all four parks is valid every day (including weekends and public holidays). Tram and boat rides are not included in complimentary admission, and will need to be purchased separately, at the prevailing rates. The only exception is Night Safari, where the tram ride is included in the admission.