Data Protection Policy

Data Protection Policy

The Singapore Association for the Deaf (‘we’, ‘us’, ‘our’, etc.) respects the right of individuals to protect their personal data.  This data protection policy gives you information about how we collect, use and disclose personal data about you while recognising both your right to protect personal data about you and our need to collect, use or disclose it for purposes that we believe are reasonable and appropriate in the circumstances of the programmes that we provide to our clients.

It applies to the personal data of all individuals (‘you’, ‘your’, etc.) who are our clients (or parents or guardian of our clients), donors to us, our employees, including volunteers, and online users of our website at


Purposes for us collecting, using or disclosing personal data

We collect personal data from or about our clients and from our donors, employees and other individuals. We use and/or disclose that personal data so that we are able to provide our programmes (which are described on our website) efficiently and effectively and so that we can comply with our legal obligations.


Our collection, use and disclosure of personal data

  1. Communicating with you on your enquiries, and/or sending you marketing, and promotional information and materials relating to our products; events; and/or service
  2. Administrative matters on your purchases of our products and services, managing your membership and/or processing your sign-ups/registrations/booking/reservation
  3. Conducting market research and customer satisfaction surveys; and
  4. Any other purposes that we notify you of at the time of obtaining your consent.

If at any time you would prefer not to provide some personal data that we request, please let us know.  We will then explain our purpose for collecting that personal data.  If you still do not wish to provide it we will discuss with you whether or not we can proceed without it.

We are permitted by the PDPA to collect, use or disclose personal data about you without your consent in various circumstances that include the following:

  1. If there is an emergency
  2. If we do so for evaluative propose such as assessing a job or volunteering application
  3. Where the disclosure is related to law enforcement or where the collection, use or disclosure is in connection with certain legal issues
  4. Relevant government authorities, ministries, statutory boards and agencies

You may in writing withdraw your consent given for any or all purposes set out in this Privacy Statement by emailing to If you withdraw your consent to any or all of the purposes, SADeaf may not be in a position to continue to provide our services to you or to your family members.  SADeaf has the right to consider your withdrawal a termination by you of any contractual relationship which you may have with us, and a breach of your contractual obligations or undertakings, as the case may be.


Protection of personal data

We take reasonable steps to ensure the security of personal data about you that is in your possession or under our control and to protect it against risks such as loss or unauthorised access, destruction, use, modification or disclosure.  Only authorised personnel are permitted to have access to personal data about you.


Data Protection Officer

We have appointed a Data Protection Officer who is contactable as follows:

  • Send an email to
  • Call 6344 8274
  • Write to us at The Singapore Association for the Deaf, 227 Mountbatten Road, Singapore 397998


Changes to this data protection policy

We reserve the right to review, amend and/or update this data protection policy at any time and from time to time.