It is tough for the Deaf and hard-of hearing, or for that matter, anyone with some form of disability, to compete with the hearing peers of similiar qualifications. The one major hurdle for the Deaf is Communication which may be an important part of job roles and responsibilities in many industries, whether with colleagues or customers or suppliers. It take a lot more understanding from the employers to be willing to adjust the job requirements and enable the deaf individual to engage in alternative ways of communicating with customers or suppliers such as:
For example, sending an email to suppliers to inform of any billing amendments that may be needed to be done is an alternative way to communicate other than calling up the supplier direct. It may not necessarily mean that a longer time is needed to get this billing error rectified via email. In fact, on the contrary, such email correspondence would be a good record to show billing or any other errors had been duly followed up with.
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