Singapore, Friday, 27 September 2019 —The Singapore Association for the Deaf (SADeaf) today signed a Memorandum of Understanding (MOU) with Grab to appoint Grab as SADeaf’s Ambassador to form a partnership to promote Deaf awareness and make the Grab platform more accessible and inclusive for the Deaf and hard-of-hearing community. Highlights of the partnership includes a public education campaign and Grab in-app feature enhancements to promote better communications between the public and Deaf partners, as well as skills upgrading opportunities for Grab Deaf partners. The partnership is also one of the many initiatives under Grab’s ‘Grab for Good’ social impact programme which aims to empower people in Singapore to benefit from the fast-growing digital economy and have more choices and opportunities to improve their livelihoods.
The MOU was signed by Ms Judy Lim, Acting Executive Director for The Singapore Association for the Deaf and Mr Yee Wee Tang, Country Head of Grab Singapore, and witnessed by Mr David Phung, Head of Corporate Affairs, The Singapore Association for the Deaf and Mr Russell Cohen, VP for Regional Operations, Grab at an appreciation luncheon hosted by Grab for its Deaf and hard-of-hearing driver and delivery partners today. Grab was also appointed as SADeaf’s Ambassador for the Deaf, a partnership between SADeaf and corporates that fosters ongoing support and collaboration for the Deaf and hard-of-hearing community, at the same event.
“Grab believes everyone should have access to financial independence – regardless of background or ability. Through this partnership, we hope to empower more Deaf and hard-of-hearing individuals by providing them with another source of income. Beyond that, we also hope to gain more understanding of their challenges and offer a friendlier environment for them to work in,” said Yee Wee Tang, Country Head of Grab Singapore. “We’re committed to inclusivity, and want to support these partners as they create a better future for themselves and their families. They inspire us every day, and it motivates us to continually design and build more products to enable more meaningful earning opportunities.”
Ms Judy Lim, Acting Executive Director for The Singapore Association for the Deaf, said “We are very happy with this collaboration with Grab becoming our Ambassador for the Deaf. It has brought about employment for Deaf and hard-of-hearing drivers, creating independent living and financial sustainability for them. This has also been made possible through the use of Grab app where there is no need for verbal communication between the driver and the passenger. Passengers who take the ride with Deaf drivers are also being notified by the Grab app. There is even the dashboard at the back of the seat to tell you how to communicate with the Deaf. This makes the ride very friendly and comfortable, helping passengers gain a better understanding about the Deaf and hard-of-hearing community. We appreciate Grab for this very meaningful initiative.”
Today, some 50 Deaf driver and delivery-partners are earning an income on the Grab platform in Singapore. The year-long partnership will allow Grab to better understand the needs and challenges of the local Deaf community, which will be used to build solutions and advocacy programs to serve them better.
It also serves to further strengthen the commitment towards specific initiatives that can best provide income and welfare opportunities for the Deaf driver and delivery-partners. Both parties are collaborating to provide the following support:
Members from the Deaf and hard-of-hearing community are encouraged to sign up as a member with SADeaf to take full advantage of the benefits.
As part of its commitment to do more for the community, Grab had earlier conducted focus group discussions with its existing Deaf driver-partners to get their feedback on how Grab can provide them with a better driving and delivery experience. Based on their inputs, Grab will be implementing the following product, platform and process improvements in the coming year:
Teo Hang Keong, a Grab Deaf driver-partner in Singapore, said, “I have a full time job as an intelligence data analyst, but it is not enough to support my family. Driving part-time for Grab to supplement my income has been helpful, as I am also planning for my retirement.”
When asked about his experience as a Grab driver-partner, he shared “The passengers I come across are very understanding, and they do not doubt my driving skills just because I am Deaf. Some of them are even able to communicate with me using sign language, which really makes my day!”
Peter Ho, another Deaf-driver partner in Singapore, shared, “I have been driving since I was in my 20s. My dad told me to get a driving license as driving is a useful skill that would come in useful in the future. I like driving because I get to meet and interact with new people from different parts of the society. I also hope they gain an understanding and patience with people with disabilities.
I enjoy sending them to Changi Airport, and helping them with their luggage. While driving can be tiring at times, my sons know that I do it for them and that’s what keeps me going.”
Grab is the leading super app in Southeast Asia, providing everyday services that matter most to consumers. Today, the Grab app has been downloaded onto over 152 million mobile devices, giving users access to over 9 million drivers, merchants and agents. Grab has the region’s largest land transportation fleet and has completed over 3 billion rides since its founding in 2012. Grab offers the widest range of on-demand transport services in the region, in addition to food and package delivery services, across 339 cities in eight countries. For more information, please visit grab.com.
Established in 1955, the Singapore Association for the Deaf (SADeaf) has been serving the Deaf and Hard-of-hearing community for the past six decades. SADeaf is a member of the National Council of Social Service (NCSS), and is supported by Ministry of Social and Family Development (MSF) and Ministry of Education (MOE).
The association is also affiliated, internationally, to the World Federation of the Deaf (WFD) and, locally, to the Children Charities’ Association (CCA). SADeaf will be celebrating its 65th Anniversary in 2020. For more information, please visit saDeaf.org.sg
|Media Contact |
Mr David Phung, Head of Corporate Affairs, SADeaf, firstname.lastname@example.org, 9105 5048
SADeaf’s Deaf Achiever Awards aim to recognise the outstanding achievements of Deaf individuals, regardless of their level of hearing loss.
Congratulations to the following 2019 Award winners!
Outstanding Deaf Student (Secondary education)
Gan Jun Huan
Outstanding Deaf Student (Tertiary education)
Quek Hwee, Kimberly
Outstanding Deaf Sportswoman
Adelia Naomi Yokoyama
Angel Chua Lay Keng
Lifetime Achievement Award (Posthumous)
Mr Peng Tsu Ying (PBM)
I Love You Award
SADeaf is delighted to announce the official launch of the Singapore Sign Language (SgSL) Sign Bank during the SADeaf Awards Ceremony held on 21 September 2019.
This online bank aims to:
This is one of the first steps in our journey towards building knowledge and resources towards a full-fledged SgSL dictionary and the eventual recognition of SgSL as an official language in Singapore.
See you there!
Services provided by SADeaf are listed in the Enabling Guide. Refer to the link for more info.
Singapore School for the Deaf (SSD) was established in 1963 to provide primary level education to Deaf and Hard-of-Hearing children. It was closed in December 2017. The Singapore Association for the Deaf (SADeaf) is grateful for all the support that the community has given to the school over the few decades. We are especially heartened by the generous donations that we have received to support the school programmes and needy students of the school.
With the closure of SSD, we have remaining funds from various donors. We would like to channel the remaining funds to another school under our association, Mountbatten Vocational School (MVS). MVS was established in 1975 to provide vocational training to youths with various learning disabilities. It is an ITE Approved Training Centre and currently it serves 80 students, providing them with training in F&B Services, Food Preparation and Housekeeping. The objective of the programme is to help the students learn relevant skills and be ready for employment.
Donors may reclaim the monies they have donated to SSD or give input to SADeaf’s intention to re-channel the donated funds to MVS by 30 September 2019. If donors would like to seek a refund, please provide us with supporting documents such receipts from the school or the association.
The Singapore Association for the Deaf
Good news, The Singapore Association for the Deaf is launching the hotline service. This service is meant for the deaf community to make enquiry, appointment or any related matters.
You can either make one of the following ways:
– Skype ID : SADeaf hotline
– Whatsapp no 96885091
Please note that the service is operating only on weekdays from 8.30am to 5.30pm (avoid lunch hours from 1pm to 2pm).
Click here for a video clip.
Due to rising operational costs, The Singapore Association of the Deaf (SADeaf) will formally introduce changes to the existing service rates that have remained the same for over 20 years.
The change will take effect from April 2019.
|Service requested from||Fee
| Minimum Fee
|Affiliates (such as SSD and MVS)||$10||3 hours | $30|
|Registry of Marriages||$10||2 hours | $20|
|Voluntary Welfare Organisations||$20||2 hours | $40|
|Government Boards||$30||2 hours | $60|
|Tourist||$50||2 hours | $100|
|Service requested from||Minimum Fee for first 2 hours||Fee for subsequent 30min blocks|
|Affiliates (such as SSD and MVS)||$20||$5 per 30min|
|Voluntary Welfare Organisations||$60||$15 per 30min|
|Institutes of Higher Learning (New Category)||$80||$20 per 30min|
|Medical (New Category)|
|Government Boards & Agencies|
|Tourist||$100||$25 per 30min|
For enquiries, contact us at 6344 8274 or email at email@example.com